FAQ's
Want to know more about Kollabro? Have a read through our FAQ’s or contact our support team below
Want to know more about Kollabro? Have a read of our FAQs or contact our support team below:
Email: info@kollabro.com
Tel: (071) 96-79952
What are your support hours?
Our support hours are business hours from Monday – Friday (9am – 5pm).
We can be contacted at any point directly by email, phone number or our online support ticket system.
Email: info@kollabro.com
Tel: (071) 96-79952
Our in-house support team are always on hand to help.
Where are your support staff based?
Our in-house support team is located in our head office in Carrick-on-Shannon, Co. Leitrim.
What is the pricing for Kollabro?
Pricing information is available during a demo.
Can I get a free trial?
Currently, we do not offer free trials. However, booking a demo with our in-house team is the best way to see how Kollabro works and we can answer any questions you may have.
What is the onboarding process?
The onboarding process is tailored to each practice. Depending on your preferences, practice size and available time to get set up our team will get you set up straight away.
The onboarding process begins with an import of your clients and once this is finalised your account will be fully set up and ready for handover to your team.
What training do you provide?
We offer tailored training for each customer because every practice differs, depending on your preferences, practice size and available time to get set up. The range of training options we offer are:
- Full practice training
- User specified training
- Management training
- Q&A sessions
- Ongoing training
Online video training and user guides are also available to practices. Training options as above can be combined to provide the best fit for your team and practice
How long does onboarding and training take?
The time frame for onboarding and training depends on the practice size, time needed to finalise your client data import and the practices preferences. However we will work closely with your practice to get you up and running as quickly as possible.
Is onboarding and training included?
Full onboarding and training is included when signing up to Kollabro.
What are your support hours?
Our support hours are business hours from Monday – Friday (9am – 5pm).
We can be contacted at any point directly by email, phone number or our online support ticket system.
Email: info@kollabro.com
Tel: (071) 96-79952
Our in-house support team are always on hand to help.
Where are your support staff based?
Our in-house support team is located in our head office in Carrick-on-Shannon, Co. Leitrim.
What is the pricing for Kollabro?
Pricing information is available during a demo.
Can I get a free trial?
Currently, we do not offer free trials. However, booking a demo with our in-house team is the best way to see how Kollabro works and we can answer any questions you may have.
What is the onboarding process?
The onboarding process is tailored to each practice. Depending on your preferences, practice size and available time to get set up our team will get you set up straight away.
The onboarding process begins with an import of your clients and once this is finalised your account will be fully set up and ready for handover to your team.
What training do you provide?
We offer tailored training for each customer because every practice differs, depending on your preferences, practice size and available time to get set up. The range of training options we offer are:
- Full practice training
- User specified training
- Management training
- Q&A sessions
- Ongoing training
Online video training and user guides are also available to practices. Training options as above can be combined to provide the best fit for your team and practice
How long does onboarding and training take?
The time frame for onboarding and training depends on the practice size, time needed to finalise your client data import and the practices preferences. However we will work closely with your practice to get you up and running as quickly as possible.
Is onboarding and training included?
Full onboarding and training is included when signing up to Kollabro.
Want to know more about Kollabro? Have a read of our FAQs or contact our support team below:
Email: info@kollabro.com
Tel: (071) 96-79952
